Here at Dominion Senior Living, we love our staff, and occasionally we like to include a question and answer piece on one staff member to help you get to know them better. This week we will hear from Pam Morgan, the Executive Director at Dominion Senior Living of Sevierville.
What did you do before coming to Dominion Senior Living?
I have been a nurse since 1971 and throughout my career I have specialized in the care of senior adults. Since moving to Tennessee I have worked in the assisted living industry, in which I feel like I found my niche because it combines all my previous work experiences into something I really enjoy doing.
What brought you to DSL?
I wanted to work with Dominion because it was privately owned, seeks to honor God, and is close to where I live in Sevierville. Previously I have worked for large, publicly traded assisted living companies, and I wanted a change.
What do you do for fun?
I enjoy spending time with my family—especially my five grandchildren and great granddaughter. Every time I get a chance, I love going to the mountains. I also enjoy working in my flower garden, reading, and playing the piano.
What is a little-known fact or something interesting about you?
My Father is a retired minister, my grandfather was a minister, and an uncle and both of my brothers are ministers—so of course I have to behave. Ha!
What is your favorite meal?
Food! I really like the variety of foods in the Smokey Mountains and love good ole southern cookin’!
What is your favorite quote?
My children have heard me say many times, “This too shall pass.” I actually have lots of favorite scriptures and love how the Bible is still relevant today.
If you could travel anywhere, where would you go and what would you do?
I enjoy traveling. I prefer staying in the country and exploring places I haven’t been, but I would love to go out west again.
Who is the person you most admire?
Mother Teresa, who said, “There is joy in transcending self to serve others.” She was famous but remained very humble.
What accomplishment are you most proud of?
I’m personally proud of raising four daughters, all of whom are helping others in service-related fields. Career-wise, I started a home care and saw it grow over ten years to where we were one of the largest women-owned businesses in Indianapolis, Indiana. We had private duty, Medicare, we bought a building in which we started an adult day care, wellness programs, pharmacy, and a home health aide training program with around 180 employees.
What is your fondest childhood memory?
The family trips we took every year.
What are you daily duties at Dominion?
The objectives are to oversee the planning, direction, and implementation of all programs and policies of the company; and to ensure the efficient and effective administration and execution of all facility business. I view it as being on call 24 hours a day with the responsibility of making sure my residents are happy, safe, and well cared for, and making sure the families are satisfied because it is very difficult for them to trust someone else with the care of their loved one. I also feel a responsibility to ensure the employees like their work and feel valued. As an example of 24-hour-a-day responsibility, recently I was called at 3:30am when the fire alarms malfunctioned, and I was at the building in 15 minutes. I love my job most days and would not choose to do anything else!
What is the best part about working at Dominion Senior Living?
I have so enjoyed starting at ground level here in Sevierville at Dominion Senior Living. It’s like birthing a child. I had the privilege of putting a team together that I enjoy working with. I share the vision Dominion Senior Living has of honoring God through service to seniors, as that has been my life calling. There is no greater satisfaction than helping others and making a difference.